FAQ

I have submitted a complaint/comment, but I didn't get a reply. Why? When will SEACA acknowledge my complaint/comment?
Some complaints require a careful review by our volunteer(s) first, to make sure they do not contain spam messages or cursing. This process can take from ...
Fri, 22 Jul, 2016 at 10:01 AM
How can I change my email ID?
Your email ID can be changed by our support team. To contact our support team please click here, and let us know that you wish to change your email addres...
Fri, 22 Jul, 2016 at 10:06 AM
How can I mark my complaint as "Resolved"?
Log in to your account, in the "Tickets" section, choose “Resolved”, explain what has been done and how did you managed to resolve your issue wi...
Fri, 22 Jul, 2016 at 10:10 AM
How can I contact SEACA support team?
To contact our support team please Click Here Be aware that the approximate response time can be up to 2-48 hours.
Fri, 22 Jul, 2016 at 10:12 AM
How can I call SEACA Support Team?
Unfortunately, we do not provide customer support via phone. You can send your inquiry via our Click Here Be aware that the approximate response time ca...
Fri, 22 Jul, 2016 at 10:13 AM